Black Swan Moving reviews

Moving experiences worth sharing.

Read what Central Florida customers say about the care, professionalism, communication, and efficiency they experienced with Black Swan Moving.

5.0127 Google reviews
In their own words

Real feedback from real moves.

A selection of reviews from Black Swan Moving customers on Google.

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★★★★★
“I have moved so many times for work and was dreading an upcoming move. However, thanks to Black Swan, I had an absolutely seamless moving experience. From start to finish, I have zero complaints and am so grateful to the team that moved me. My quote was timely, they followed up amazingly well, and everyone was so kind and helpful. I’m not kidding when I say the booking experience was seamless, they make it easy to provide payment, and everything was transparent and fair. I truly cannot thank you all enough for making the stressful experience of moving feel so easy. Book Black Swan for your next move. You won’t be disappointed. They truly care about their customers and I will recommend them hands down every time. They were careful with my belongings and went the extra mile. What a professional company. Thank you all!!!”
KKate KapaloGoogle review
★★★★★
“Black Swan Moving did an outstanding job with my recent move. From start to finish, the entire team was professional, punctual, and incredibly efficient. They handled everything with great care and attention to detail, making what could have been a stressful day feel smooth and well-organized. The crew worked seamlessly together, clearly experienced and respectful of both my belongings and my home. Nothing was rushed or overlooked—they took the time to do things right, and it showed in the final result. I truly appreciated their positive attitude and strong work ethic. I would absolutely recommend Black Swan Moving.”
JJulie MillerGoogle review
★★★★★
“Moving is a stressful, time-consuming, nerve-racking ordeal, whether it is a cross town, or across the country. Black Swan Moving made my latest move easy, and one of my best experiences. We will definitely use again in the future. I requested an online quote and received a detailed email almost immediately. Bryant took my call, information and logistics when I scheduled the move was helpful, accommodating, and very courteous. I got a reminder call the day before our move, and a text message from the driver the day of the move, when they were on the way to my place and they arrived right on time. They loaded everything in our home, yard and outside storage quickly, efficiently, and safely; then unloaded it even faster. They were prepared with blankets, plastic wraps, cardboard, and handled everything with great attention and care. It could not have been better, it even came in under my estimate! Greatly appreciated Black Swan Moving.”
CConnieGoogle review
★★★★★
“Punctual, professional, and super personable! I hired Black Swan Movers based on reviews online and my experience was excellent. They confirmed my appointment ahead of time, and actually showed up early and then got right to work! My move was not an easy one, requiring nearly 9 hrs of moving, and they worked hard the whole time with a positive attitude! I would highly recommend Black Swan Movers, and will certainly call them again if I need moving services!”
TTodd SchenckGoogle review
★★★★★
“As a Realtor I know there are a lot of option out there when it comes to movers, I chose Black Swan for my person move and could not have been more pleased. Customer service was great over the phone. I will say you may call and not get an answer but leave a message and they will call you back asap. The guys who came to assist with ny move were Bryant and Jerry. They let ne know when they were on their way and arrived within the time promosed tk start. When they arrived they introduced themselve, both were very friendly as well as efficient and quick. Bryant wrapped and banded blankets around anything unboxed in record time. It was obvious it was not his first rodeo.. lol I say rodeo because it reminded me of the hog tying competitions. Everything arrived at the new house safe and sound and Bryant reassembled my furniture better than it was before from orginal store delivery people. Took the time to do it right. I was orginally in a 4th floor apt so there was a lot of effort to move it from the apt so the fact there was nothing damaged was impressive but had there been they do provide some insurance with an option to add additional should you feel a need to. I will be recommending them to clients in the future with confidence. They literally roll out the red carpet for you! Be sure to tip these guys they work hard!”
JJory WilliamsGoogle review
★★★★★
“This moving company is amazing. Ten stars to them. Amber is a great consultant and gets you everything you need. And the movers are totally great. I could believe how friendly, fast and courteous they were. And the were very upfront about everything and very honest. I will be spreading the word to anyone who needs to move. Thanks guys for a excellent job.”
CChristina SmithGoogle review
★★★★★
“We just bought a new home and was going to do the move ourself then we realized it would be to much for us. So at the last minute I started looking for moving companies when I came across black swan moving. I figured i would give them a try. when i called i spoke with Amber who set up the move over the phone and gave me a quote for the job . She was professional and very courteous a pleasure to talk to over the phone outstanding customer service. And let me tell you, oh my god it was the best decision I made. Let me tell you they are very professional and courteous they answered any questions we had and the two movers Bryant and Jerry talk about great service they were both phenomenal. I have to say if and when I need a moving company again they will always have my business. One last thing as far as price they are very reasonable and they get the job done .if I could give them ten stars I would.”
RRonald SGoogle review
★★★★★
“Jerry and Konroy are AWESOME!!! They moved everything efficiently; working nonstop; wrapping the furniture for protection and taking great care to not damage anything. They're professional, organized, courteous, and hard working. Even though it was extremely hot outside, they got the job done quickly and their great attitudes made this an exceptional day for me. I highly recommend these guys!!!”
SS KGoogle review
★★★★★
“Absolutely amazing! When I tell you Bryant and his team are phenomenal I mean it. Incredible rates for extremely innovative and professional service! As someone who has moved several times over the last few years I’ve dealt with my share of good and bad moving companies. Black Swan is easily my new #1 moving company in Central Florida! They are innovative and efficient when it comes to their moving techniques and extremely friendly and personable which just adds to the experience. You can tell they take pride in their work and will be sure to take care of your belongings throughout your move. They quite literally rolled out a red carpet and took care of business. I am proud to support this business and will keep them in mind for any future moves! 10/10 would recommend.”
DDove HGoogle review
★★★★★
“Life brings many trials and tribulations~ with the transitioning of my husband after a battle with cancer, I moved from a 5BDR home to a condo. Black Swan Moving (Bryant) was extremely professional, punctual, and extremely responsive during an extremely stressful time. From multiple sites to locate pieces of furniture that would fit in a new condo to rearranging items in 2 AC storage units, I cannot express how extremely helpful the entire team was with my move!!! We have moved multiple times— very large moves with large furniture and this was by far the best! Words cannot express my gratitude and appreciation!!!”
VVonda WareGoogle review
★★★★★
“Bryant and his team were absolutely fantastic. Thorough and efficient they showed tremendous care in moving our home just recently. We highly recommend Black Swan Moving for any type of move you have. My wife and I were very pleased with their work. We would definitely call them again should the need arise.”
TTom BrandtGoogle review
★★★★★
“Black Swan Moving relocated me across town in Summer 2024, and they were by far the most professional company I've ever hired. They handled my belongings with great care and efficiency, and they did it with the best demeanor you can imagine. I'd be thrilled to hire them the next time I move. Thanks for all your hard work and friendliness, Black Swan!”
CC PGoogle review
★★★★★
“Amber was so helpful arranging our move from DC to FL, and Bryant was just amazing. He and his crew were so careful with our furniture and boxes. I highly recommend Black Swan and would not hesitate to use them again.”
RRoy CampbellGoogle review
★★★★★
“Jerry arrived exactly on time, started work right away. All my furniture was expertly wrapped and great care was taken of my fragile items. They worked non stop and were cheerful and accommodating, which makes the move less stressful. Definitely use these guys again and you can tell this is a family business as they really care in customer satisfaction. Bryant at the office was very responsive and answered all questions quickly before I booked. So glad I chose Black Swan as the move went so smoothly.”
KKeri HainesGoogle review
★★★★★
“Black Swan Moving did an incredible job! They are very professional and friendly. Everything was wrapped, and they took great care to not damage any of my belongings. Bryant, Jerry, Conroy, and Emmanuel are awesome at their job. They are a wonderful asset to your company. I highly recommend Black Swan Moving. I could not be happier with the job that they did.”
CCena FildesGoogle review
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